Our lifetime workmanship warranty* and your manufacturer warranties stay in force for as long as you stay enrolled in the ProCraft Total Property Protection Program — and your first year is on us. No proration. No dense fine print. Just a clear promise, in plain English, from the team that did the work.
The ProCraft Total Property Protection Program is the engine behind your warranty. While you're enrolled, your workmanship and manufacturer coverage stays alive for life. Here's the whole timeline — start to forever.
When a ProCraft trade finishes its work on your home, your warranty clock starts for that trade. Each trade has its own start date — the day its specific work is done — so coverage is tracked accurately, project by project.
Coverage beginsThe Total Property Protection Program is included free for your first 12 months after that trade's work is completed — automatically. No enrollment fee, no catch. Your full lifetime workmanship and manufacturer warranty is live from day one.
12 months includedTo keep your lifetime workmanship warranty* and manufacturer coverage in force beyond year one, simply continue your Total Property Protection Program subscription without a lapse. Stay enrolled, and the lifetime promise stays yours.
Lifetime coverageYour level of coverage comes down to one thing: whether your Total Property Protection Program subscription is active. Here's exactly what each looks like.
Lifetime workmanship + manufacturer warranty
1-year workmanship + 1-year manufacturer
We'd rather be clear than clever. Here's exactly what your warranty protects, and the limits every honest warranty has to draw.
The Total Property Protection Program works on a per-trade basis, and your warranty is specific to the trade enrolled. Each trade's free first year and its coverage clock both start the day that trade's work is completed — so a roof finished in March and a kitchen finished in September each have their own timeline. Manufacturer warranties also remain subject to each manufacturer's own terms, which ProCraft helps you navigate.
No call center. No runaround. You reach ProCraft, and a trained ProCraft technician makes it right. Please report any issue promptly and give us the chance to inspect and repair before any other work is done.
Reach out at 1-800-876-2738 or info@procrafted.com as soon as you notice an issue. Prompt reporting keeps your coverage protected.
We set up a prompt visit and ask that you allow ProCraft to inspect the issue and perform any covered repair.
We verify your enrollment and confirm the issue falls within your workmanship or manufacturer warranty.
If it's covered, we repair or replace it — handled by trained ProCraft technicians, never a random subcontractor.
It's the membership that keeps your warranty alive. While you're enrolled, your lifetime workmanship warranty* and your manufacturer warranties stay in force. It's included free for your first 12 months after each trade's work is completed, and continuing your subscription without a lapse is what keeps the lifetime coverage in place.
Yes. The program is included at no charge for the first 12 months after the work is completed, measured per trade. Your full lifetime workmanship and manufacturer warranty is active from day one — no enrollment fee and nothing to do to turn it on.
If your Total Property Protection Program subscription lapses, your coverage defaults to a 1-year workmanship warranty plus a 1-year manufacturer warranty, measured from the original completion date for that specific trade. It does not extend or reset — it reverts to that base term. You can reinstate the program at any time to restore lifetime protection going forward.
Because different trades finish at different times. Each trade's free first year and warranty clock start the day that trade's work is completed, and the coverage is specific to the trade enrolled. That way a project finished in spring and one finished in fall each get their own accurate timeline.
No. Acts of God — storms, floods, fire, hail, wind, earthquakes, falling debris and similar events — are excluded, as they are under any workmanship warranty. That kind of damage is handled as a separate restoration project, and as a restoration specialist, ProCraft is glad to help you rebuild.
Coverage is tied to enrollment in the Total Property Protection Program. If a new owner enrolls and keeps the subscription active, the warranty protection continues with the property. Contact ProCraft when ownership changes and we'll walk the new homeowner through enrolling so coverage stays in force.
You call ProCraft, not the manufacturer. We coordinate any manufacturer paperwork behind the scenes so you have one team to deal with. Manufacturer warranties remain subject to each manufacturer's own terms and coverage periods, which we help you navigate.
Report it to ProCraft promptly — by phone at 1-800-876-2738 or by email at info@procrafted.com — and allow us to inspect and repair the issue before any other work is done. Prompt reporting and giving us the opportunity to make it right are conditions of keeping your coverage protected.
Activate or renew your Total Property Protection Program and keep your lifetime workmanship and manufacturer warranty in force. One company accountable, for life.
*Lifetime workmanship warranty* applies for as long as the homeowner remains enrolled in the ProCraft Total Property Protection Program.